Privacy Policy

1. Introduction

Welcome to ViralIQ. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI video analysis service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, and username when you create an account
• Video Content: Videos you upload for analysis (processed temporarily, not stored)
• Payment Information: Processed securely through Stripe (we don't store full payment card details)

2.2 Automatically Collected Information

• Usage data and interaction logs
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI video analysis services
• Process your video uploads and generate AI-powered feedback
• Manage your account and subscription
• Personalize your experience and improve our AI responses
• Send you service-related communications
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Storage and Security

We use Supabase for secure data storage and authentication. Your account information is stored securely and encrypted. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Important: Videos you upload are processed temporarily for AI analysis only. We do not store or retain your videos after processing. Videos are sent to Google Gemini API for analysis and then discarded. These services have their own privacy policies governing how they handle data during processing.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• AI Processing: Videos are temporarily sent to Google Gemini API for analysis and are not stored
• Payment Processing: Payment information is processed by Stripe
• Legal Requirements: When required by law or to protect our rights
• Service Providers: Trusted third-party services that help us operate our platform

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your chat history and data
• Opt-out of certain communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us or use the account settings in your dashboard.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Data Retention

We retain your personal data (account information) for as long as your account is active or as needed to provide services. Videos are not stored - they are processed temporarily and immediately discarded after analysis. You can delete your account at any time, which will remove your personal data and chat history.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: Contact Form
• Website: ViralIQ